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Privacy Policy

Last updated: 16 August 2025

Overview

Heavy Haulage Fleet Maintenance - Mobile Mechanics (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit heavyhaulagefm.com.au and any related services.

This is a general template. You should adapt it to reflect your actual data practices and the laws that apply to you (e.g., GDPR, CCPA/CPRA, Australian Privacy Principles).

Contents

1. Information We Collect

Information you provide

We may collect personal information that you voluntarily provide, such as your name, email address, phone number, postal address, company, job title, and any other details you submit through forms, account registration, or customer support.

Information collected automatically

When you use our website, we may automatically collect information about your device and usage, including IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

Cookies and similar technologies

We use cookies, pixels, and similar technologies to operate our site, remember preferences, and analyze traffic. See Cookies & Tracking for more details.

2. How We Use Your Information

  • Provide, operate, and maintain our website and services.
  • Respond to inquiries, provide customer support, and communicate with you.
  • Personalize and improve user experience and site performance.
  • Send updates, newsletters, or marketing communications, if you have opted in (you can opt out at any time).
  • Detect, prevent, and address technical issues, security incidents, or abuse.
  • Comply with legal obligations and enforce our terms and policies.

3. How We Share Your Information

We do not sell or rent your personal information. We may share information with:

  • Service providers who perform services on our behalf (e.g., hosting, analytics, email delivery) under confidentiality obligations.
  • Legal and compliance when required by law, regulation, or legal process, or to protect the rights, property, and safety of us, our users, or the public.
  • Business transfers in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Cookies & Tracking Technologies

Cookies are small data files placed on your device. We use:

  • Essential cookies for core site functions and security.
  • Functional cookies to remember preferences.
  • Analytics cookies to understand site performance and usage.
  • Advertising cookies (if applicable) to deliver and measure ads.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.

5. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Your Rights & Choices

Depending on your location, you may have rights to access, correct, update, or delete personal information; object to or restrict certain processing; and withdraw consent where applicable.

To exercise these rights or manage your communication preferences, contact us using the details in the Contact Us section.

7. International Data Transfers

If you access our site from outside the country where our servers are located, your information may be transferred across borders. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect your information.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Third-Party Links & Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13 (or the relevant age in your jurisdiction), and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date. Your continued use of the site after changes become effective indicates your acceptance of the revised Policy.

12. Contact Us

Heavy Haulage Fleet Maintenance - Mobile Mechanics
Email:
Phone: +61 412 079 655
Address: 13 Halifax Ave, Parafield Gardens, SA 5107